Vol. 3 No. 2 (2026): Desember

Articles

• Effectiveness of Using the JKN Mobile Application on Satisfaction Levels and the Impact of Electronic Service Quality on Outpatient Patients at RS Mitra Sehat Situbondo

  Diana Nur Syabila, Karona Cahya Susena, Zheryl Zabrina Hibatullah

  77-84

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• The Effect of Service Quality on Customer Satisfaction at Pusat Gadai Indonesia, Sampang Branch

  Rachma supriyadi Ningtyas, Karona Cahya Susena

  85-92

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